Contact Us
Whether you've spotted something out of date, want to ask about how a ranking was reached, or have feedback on a review, this is the page for reaching Crypto Casinos. We read every message that comes in, though given the volume we cover we can't promise a reply to every one.
What we can help with
Crypto Casinos is an independent research and comparison site covering crypto casinos for US players. We're best placed to answer questions that relate directly to our content, including:
- Corrections — a bonus term, licence detail or coin list that's changed since we last checked
- Questions about how we score and rank the sites listed on this page
- Suggestions for a crypto casino we haven't covered yet
- Feedback on a specific review, comparison table or guide
- General questions about how crypto casinos work for US players
What we can't help with
We're a review and comparison publisher, not a casino, a payment processor, or a customer support desk for any operator. That means a few things sit outside what we can do:
- We can't access, verify or recover your account at any listed casino — that has to go through the operator's own support team
- We can't process deposits, withdrawals or bonus credits, or chase a delayed payout on your behalf
- We can't offer legal, tax or financial advice. If you have questions about how gambling winnings or crypto transactions are taxed, a qualified tax professional is the right person to ask — the rules vary by state and by individual circumstances
- We can't confirm whether a specific offshore casino is legal to use from your particular state. Gambling law varies significantly across the US, and it's worth checking your own state's current rules before you sign up anywhere
Before you write in, check these first
A good number of messages we get are answered somewhere already on the site. It's worth a quick look before you reach out:
- If your question is about how we assess and score the casinos on this page, see the methodology notes on our About Us page
- If you're concerned about your own gambling habits or want tools to set limits, our Responsible Gambling page has practical guidance and helpline information
- If your question relates to how the site operates, our review process, or the terms under which we publish content, the Terms and Conditions page covers that
A note on affiliate relationships
Crypto Casinos earns commission when readers click through to some of the crypto casinos listed on this site and sign up. That relationship never decides where a site ranks — our ratings are based on the same research criteria for every operator we cover. If you're writing in about a specific listing, feel free to ask how that particular ranking was reached; we're happy to explain our reasoning.
Playing responsibly
Crypto casinos covered on this site operate offshore, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. They sit in a legal grey area for US players, and availability and legality differ by state — check your own state's laws before playing. Offshore sites also may not offer the same player protections or self-exclusion tools as state-regulated operators.
All gambling carries the risk of losing money, and playing with cryptocurrency adds the additional risk of price volatility between the time you deposit and the time you withdraw. Never gamble with money you can't afford to lose, and never treat gambling as a way to make income. If you or someone you know is struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. You must be 18 or older (or 21, depending on the site and your state's rules) to use any casino listed on this site.
What happens after you get in touch
We review incoming messages in the order they arrive. Corrections and factual flags are prioritized, since keeping our reviews accurate matters more to us than response speed. If your message needs input from someone outside our editorial team — for example, a billing or account issue tied to this website itself rather than a casino — we'll point you toward the right place to resolve it.